In recent years many innovative schools have begun a shift toward the use of educational technology. Even though your institution may be ready to make a similar transition, it’s not always clear where to start. Without a clear vision and wise counsel, such a shift can be time-consuming as well as costly.

In this guide you’ll find a simple, 5-step approach to deploying a digital education solution – from defining your preliminary goals to fully implementing your online education platform.

Define your goals

Discover what web-enabled education means for you.

En savoir plus

Invest in access

Get proper internet connectivity, and learn how to scale and optimize it.

En savoir plus

Build your team

Find the right people to make it happen.

En savoir plus

Offer web tools

Customize and deploy education tools for students, staff, and teachers.

En savoir plus

Manage change

Develop skills, spread the word, and monitor progress for continued improvements.

En savoir plus

Define your goals

Déterminez l'objectif que votre établissement souhaite atteindre grâce à l'enseignement en ligne

Les enseignants qui ont réussi la transition technologique de leur établissement donnent souvent le même conseil : "Pensez avant tout à l'apprentissage". Une fois que les objectifs de votre établissement sont clairement définis, vous pouvez choisles solutions technologiques qui vous permettront de les atteindre. Votre priorité est d'améliorer les notes et les résultats aux examens ? Vous souhaitez impliquer davantage les élèves, tant à l'intérieur qu'en dehors de l'établissement ? Allez visiter des établissements que vous considérez comme des modèles en la matière. Prenez le temps de comprendre quels étaient leurs objectifs et de quelle manière ils les ont atteints.

Évaluez vos besoins informatiques, sans omettre les technologies ouvertes

Lorsque vos objectifs pédagogiques sont clairs, dressez une liste de prérequis en matière de processus et de technologies. Ce faisant, pensez aux technologies ouvertes. Avec des outils fiables et disponibles en permanence via Internet, l'enseignement et l'apprentissage sont largement plus accessibles et collaboratifs. Contrairement aux plates-formes d'apprentissage traditionnelles fermées, les plates-formes Web sont :

  • Open
    Educational resources can easily be published, curated and shared by educators worldwide. This means access to the best content for everyone, on multiple devices.
  • Cost-effective
    High-quality resources are available globally and at the lowest costs.
  • Collaborative
    Your students, teachers, parents – and even “digital pen pals” – will be engaged by and enjoy new opportunities to learn from each other.

Consultez les personnes responsables pour évaluer les besoins techniques et les solutions possibles

Il est important de savoir qui dans votre établissement influence de près ou de loin les décisions relatives aux technologies pédagogiques. Vous devrez discuter de votre projet et des solutions disponibles avec le directeur de l'établissement, le responsable informatique et les autres responsables compétents en la matière. Si nécessaire, organisez des réunions de suivi pour vous assurer que le projet avance. Vous aurez ainsi l'occasion de distribuer les brochures d'information suivantes qui aideront les personnes impliquées à mieux comprendre en quoi consiste la solution cloud Google for Education :

  • Briefing sheet
    The sheet offers a printable overview of getting education online.
  • Case studies
    Highlight the impact Google for Education has made for schools in your region.

Identifiez les capacités et les systèmes en place dans votre établissement

Dans l'état actuel des choses, votre établissement est-il prêt à utiliser des outils Web ? Avant de passer à la suite, vous devez définir clairement les points suivants :

  • Technical readiness
    The school engagement due diligence form is a questionnaire that will help you assess the current status of your school’s Internet access. This document captures the decision-making process, information about all of your users, the status of your existing infrastructure, and your future plans for infrastructure augmentation.
  • Staff readiness
    Are your teachers excited about improving learning with technology and access? This Hopes and Fears activity from Richland Two School District is a good model for a survey you could send to your staff to gauge how they are feeling, and whether they foresee any challenges with the deployment of a technology solution.

Déterminez le volume de travail que cela implique

Dire que l'on est prêt à migrer vers une solution d'enseignement en ligne est une chose, le faire en est une autre. De nombreuses ressources utiles et des conseils pour réussir sont à votre disposition :

  • Project plan samples
    These templates will help you define, plan, and manage your digital transformation, from start to finish.

Invest in access

The most exciting, leading-edge technologies will falter if your school lacks sufficient power under the hood. Is your institution ready to support a 21st-century teaching and learning environment?


This section provides guidance on building a campus-wide Internet infrastructure that will support cloud-based services and other applications. For more details, refer to the Google for Education – access infrastructure guide; here you can learn about the elements of access that need to be considered, the standards required to create a functional network, and simple steps to follow when deploying your new infrastructure.

Déterminez vos besoins en termes d'infrastructure

To assess your needs, it’s helpful to first complete the school engagement due diligence form As you’re doing so, carefully consider:

Optimisez votre connectivité Internet pour plus de confort

Une gestion améliorée du réseau de votre campus peut offrir un meilleur confort à tous vos utilisateurs. Les partenaires d'accès peuvent vous aider à optimiser votre infrastructure :

  • Bandwidth management
    Depending on your needs and network capacity, you can set caps and rules to allocate the best levels for students and teachers (e.g., to allow for email capability, video streaming, or live classroom collaboration).

    To determine the minimum bandwidth needed, refer to the Education – access infrastructure guide
  • Network access and control
    As much as possible, endeavor to balance a strong method of authentication setting that protects the network with a convenient, user-friendly interface to get online.

    Review (and remove) any potential restrictions to the physical access of your computer labs, thereby ensuring that your school can offer an optimal experience to students and teachers alike.
  • Network monitoring
    Freeware tools, such as Cacti and SmokePing MRTG, can be used for network visibility, and to notify your IT admins if problems arise with any networking equipment. This will ensure a quality experience for all users. Implement LAN and WiFi solutions to promote online learning anytime, anywhere

Installez des solutions LAN et Wi-Fi pour faciliter l'apprentissage en ligne partout et à tout moment

Servez-vous du document Google for Education – Guide relatif à l'infrastructure d'accès pour déterminer si votre établissement a besoin d'une solution Wi-Fi ou LAN filaire, ce qui vous permettra d'évaluer le débit Internet nécessaire. Ensuite, vous utiliserez le logiciel de gestion réseau et l'infrastructure appropriés, par exemple un proxy et des serveurs de mémoire cache, pour répartir la bande passante disponible.

Build your team

La transition vers la pédagogie en ligne dans votre établissement ne se fera pas sans une équipe dédiée. Qui possède à la fois l'énergie et les compétences requises pour accomplir cette tâche ? Voici comment sélectionner rapidement les membres de votre "dream team" sur un campus.

Create an internal support team

Ce groupe donnera des directives pour assurer la bonne intégration de la solution après son déploiement :

  • The decision maker
    The decision maker provides high-level support, guidance, and sign-off on key decisions and major purchases for your school. This is typically your IT director, your school’s president, or the leader of a sponsoring institution.
  • The budget holder
    The budget holder is an internal or external financial sponsor of the project.
  • Administrateurs
    Administrators are typically members of your school’s ICT department, and are responsible for managing your solution once it’s been deployed.
  • Advocates
    Advocates will mostly be your teachers and staff, but may include some students. They will own the process of helping new users adopt the solution, and integrate it into their daily activities. Advocates also will be responsible for conducting user training.

Constituez une équipe de déploiement

The deployment team provides technical expertise, and will drive the implementation of your solution. Many schools have successfully recruited a mix of internal staff and external partners to assist with everything from conducting the initial evaluation to setting up and managing the transition.

At a number of schools, the following deployment team structure has proved successful:

  • Project Manager
    Project Manager manages the stakeholders and oversees the project from start to finish.
  • Change Manager
    Change Manager drives adoption within the organization.
  • Access Partners
    Access Partners install or upgrade infrastructure to provide Internet access for schools, and help manage their bandwidth and WiFi efficiently. They also provide LAN and WiFi expertise to help clients get the most from their wireless networks. Access partners may include ISPs when schools need a “last-mile” bandwidth setup.
  • Tools Partners
    Tools Partners help schools with the deployment of web tools. Apps deployment specialists – typically experienced IT service companies – assist with the initial diagnostic evaluation, manage the setup of Apps and the transition process, and then provide ongoing support.
  • Skills Partners
    Skills Partners provide training in online skills and Google for Education tools. Additionally, they develop a customized professional development plan to meet your school’s needs.

Trouver les bons partenaires externes est tout aussi important (et souvent plus difficile). Dans l'intérêt de votre établissement, vous devez sélectionner des collaborateurs qui ont toutes les compétences requises. Voici comment procéder :

  • Understand the skills and qualifications you need for your deployment team
    Guide to onboarding partners – Here you’ll find helpful tips on how to bring Google for Education partners onboard.
  • Carefully assess the capabilities of potential candidates
    Partner criteria assessment form template – You can use this sample form to determine if your prospective partner has the capabilities needed to provide your solution.
  • Sign off on the specific services the partner will provide
    Sample SOW for G Suite deployment services – This sample Statement of Work clearly defines the scope of work, and what your expectations are for your partners.

Offer web tools

Today’s students are increasingly showing a preference for an always-on, always connected environment for work and play. Ideally, your delivery of educational content should reflect that growing preference, with an engaging, digital curriculum.

Your new web tools should be directly relevant to each user’s needs, and practical (as well as hassle-free) for them to employ. The tools should also align with the school’s core processes and existing systems. By working with teachers and staff, including the ICT director, you can address some of your school’s challenges – including the need to perform time-consuming administrative tasks, and grade tests and papers by hand – and show how they can be overcome with automated, efficient web tools.

In many countries, a wide range of local content and resources are already available to universities and schools. By leveraging these web-enabled instructional tools, you can reduce IT costs, help overcome physical barriers to education, and better engage all of your students.

Exploitez tout le potentiel de l'apprentissage Web

Points à prendre en compte lors du déploiement :

  • Deploy web tools in phases
    You don’t have to dive into the deep end immediately; it’s easiest (and wisest) to plan your digital deployment in smaller, more manageable steps. For more information, refer to the technical transition guide
  • Set up a portal for distributing accounts/password
    The distribution of accounts/passwords should be automated and seamless. Many schools create a portal where users can quickly and easily sign up for an Apps account and receive a temporary password.
  • Develop an automated password reset policy
    Users – especially overworked, stressed-out students – can (and do) forget their passwords. The simplest solution is to have all users provide a password recovery email and phone number during the initial activation of their account, so that password reset requests need not be directed to a helpdesk. You can further reduce your helpdesk’s workload by routing the password retrieval process through the portal set up to distribute accounts and passwords (described above).

More and more schools are enabling web-based learning through G Suite. Here are a few case studies highlighting the challenges several schools have faced recently, as well as some of the benefits they have enjoyed:

  • In Bangkok, Thailand, Mattayomwatnairong Schools adopted G Suite for Education to enable web-based learning for their K-12 students. As a result, students were able to continue their education with fewer disruptions, even when schools were closed during such crisis situations as floods or protests. Watch video
  • The Municipality of Vicente López (MVL) is a school district in Buenos Aires, Argentina that provides educational instruction to more than 3,600 students. Prior to adopting a web-based solution, access to content was restricted to on-site computer labs. But now with G Suite, students and teachers can access content anywhere, on any device, enabling them to become active content consumers (and producers). The improved quality of instructional content – combined with more channels for collaboration – engages students, facilitates self-directed study, and makes students more receptive to feedback from their teachers and classmates. Watch video
  • At India’s Birla Institute of Technology and Science (BITS) in Pilani, administrators observed several immediate benefits following the university-wide deployment of G Suite. Their old server had limited storage capacity, which frequently caused emails to bounce back and made communication difficult. But post-deployment of Apps, the university’s enhanced storage capabilities enabled increased academic collaboration while delivering savings in both capital and operational expenditures. University users – especially off-campus students – have benefited from using Apps to facilitate collaboration, particularly the tools that allow them to share video files, record lectures, and present slides. Read case study (PDF)
  • Petra Christian University in Indonesia reduced time and money spent on valuable IT resources with a stable communication platform: G Suite. Their legacy server-based systems had been costly, insecure, and unstable. With every power outage, the on-premise mail servers crashed and required excessive maintenance. Now these resources are deployed by developing internal apps that will continue to improve education at Petra. Read case study (PDF)

For more information on deploying G Suite for Education, refer to the G Suite for Education deployment guide – a step-by-step outline for completing the technical aspects of your deployment. This guide also includes relevant help-center articles and videos.

Intégrez votre solution

It’s not enough to simply deploy web-based tools. You must make sure they are relevant by integrating them with your school’s day-to-day activities, as well as your third-party software and existing legacy systems. Use Section B of the school engagement due diligence form to help identify core processes to integrate. We recommend connecting G Suite to a Single Sign-On server, so that users can access all internal tools with a single username and password. Many schools also integrate G Suite with learning platforms such as Moodle and Blackbird. For more details, refer to G Suite integration with third-party systems.

These universities have successfully integrated G Suite for Education into their existing educational systems and processes:

  • Université Cadi Ayyad, Morocco, deployed G Suite accounts as their main authentication platform. Students and staff use their Google accounts to access the Internet over the university WiFi. They also use their accounts to access the university intranet, which was built using Google sites and G Suite scripts. Now students can easily access course material, request transcripts, receive their grades, and log onto the university’s eLearning platform.
  • L'université d'agriculture et de technologie Jomo Kenyatta (JKUAT) au Kenya a transformé ses services en adoptant Gmail, Agenda et Drive pour publier ses horaires de cours, des supports pédagogiques, des didacticiels et ses recherches. De plus, elle gère les demandes et les autorisations des utilisateurs avec Google Forms. Lire l'étude de cas (PDF)
  • L'université de technologie Ladoke Akintola au Nigeria a rationalisé toutes ses tâches administratives, y compris l'établissement des fiches de paie, l'inscription aux cours et la distribution des résultats des tests, à l'aide de Google Apps. Elle a également adopté un modèle de gestion "tout numérique" dans lequel l'ensemble des opérations, des activités et des documents est numérique. L'apprentissage en ligne y est désormais possible grâce à l'intégration de Google Apps. Lire l'étude de cas (PDF)

Our process integration with G Suite for Education document outlines other ways in which Apps have been used successfully. For custom integration of your solution with our APIs, please visit the G Suite API website.

Manage change

Développez les compétences

Le rôle de votre équipe informatique ne se limite pas à transférer du contenu sur le Web. Tous les utilisateurs de l'établissement doivent savoir exploiter les outils numériques qui rendent cette transition possible.

  • Administrateurs
    Administrators should be actively involved in the initial setup of the web tools, so they’ll have the ability to troubleshoot any problems that may arise. Once the solution has been deployed, this group should receive training on provisioning and managing accounts. Visit the G Suite Support Site for more details.
  • Users/trainers
    Users/Trainers will build excitement by demonstrating how the products can be used (and the advantages of doing so). As dedicated trainers, they will drive the adoption of the new solution. Check out the Google for Education Learning Center for training resources.
  • All other constituents
    All Other Constituents can be ready to offer training on basic web skills as needed with Google Web Academy, a program that provides educational resources and certifications to students and professionals.

Si vous souhaitez bénéficier de formations en personne, recherchez un formateur agréé dans l'annuaire des formateurs Google for Education. Pour savoir comment devenir un enseignant et/ou un formateur Google for Education, consultez le Centre de formation.

Parlez-en autour de vous

Success breeds success – and your school’s will continue to inspire your faculty and staff, as well as other teams at other schools. Don’t be shy about sharing what worked (and what didn’t).

Here’s how innovative schools have promoted their move to a cloud-based education:

  • Hosting a rollout event
    Many schools that launched G Suite for Education have hosted a “Go Google” event. Designed to encourage student sign-ups and continued use, the itinerary consists of discussions highlighting why the school decided to go Google, and the benefits the school expects to see post-transition.

    To get you started, here’s a sample schedule of an event.
  • Faites la promotion du changement par les différents supports de communication de l'établissement, tels que les annonces presse et les publipostages électroniques.

Consultez notre Guide de gestion du changement comprenant des logos et des modèles de communication qui vous aideront à promouvoir Google sur votre campus et au sein de la communauté pédagogique.

Gérez la solution

Félicitations ! La transition vers votre environnement pédagogique en ligne est en route... Voilà déjà une belle performance. Toutefois, il vous reste un grand défi à relever : vous assurer que les autres parviennent à suivre le chemin que vous venez de tracer. Pour ce faire, continuez à promouvoir l'enseignement et l'apprentissage dynamique en suivant les conseils ci-dessous :

  • Recherche de nouvelles façons d'intégrer des outils Web dans les systèmes de votre établissement, pour entretenir cette dynamique et en tirer un maximum d'avantages :
    • Définissez des indicateurs de performances clés (KPI) adaptés aux exigences et aux besoins de votre établissement.
    • Surveillez l'utilisation des services en continu.
    • Organisez régulièrement des formations pour votre équipe informatique et vos employés, enseignants et élèves.
    • Assurez-vous que les utilisateurs parviennent à trouver et à suivre le contenu local en ligne.
  • Création de communautés d'utilisateurs et de forums pour favoriser les échanges de connaissances et de compétences entre pairs :
    • Organisez des événements hors connexion pour votre communauté, les établissements voisins, les parents d'élèves et d'autres personnes, pour leur permettre de comprendre les avantages de l'enseignement Web et d'acquérir des compétences de base.
    • Créez des forums en ligne pour partager et discuter.
    • Mettez en avant les supports de communication et les ressources de la communauté pour favoriser l'adoption des outils Web et élargir la communauté Google for Education. Pour plus d'informations sur les programmes de la communauté Google for Education, consultez la page : edu.google.com/resources/programs/
  • Suivi des performances pour garantir votre réussite à long terme :
    • Cherchez à accroître la fréquence d'utilisation des services et suivez le pourcentage d'utilisateurs actifs.
    • For G Suite, look at the total number of Apps licenses vs. the number of 30-day active Apps licenses. An analysis is available on the “user behavior reports” of the admin console dashboard.
    • Évaluez précisément l'impact de vos outils en ligne sur les résultats obtenus aux examens et sur la réussite globale de votre académie. Et surtout, n'hésitez pas à en parler autour de vous !

Présentation

In recent years many innovative schools have begun a shift toward the use of educational technology. Even though your institution may be ready to make a similar transition, it’s not always clear where to start. Without a clear vision and wise counsel, such a shift can be time-consuming as well as costly.

In this guide you’ll find a simple, 5-step approach to deploying a digital education solution – from defining your preliminary goals to fully implementing your online education platform.

Define your goals

Discover what web-enabled education means for you.

En savoir plus

Invest in access

Get proper internet connectivity, and learn how to scale and optimize it.

En savoir plus

Build your team

Find the right people to make it happen.

En savoir plus

Offer web tools

Customize and deploy education tools for students, staff, and teachers.

En savoir plus

Manage change

Develop skills, spread the word, and monitor progress for continued improvements.

En savoir plus

Define your goals

Define your goals

Déterminez l'objectif que votre établissement souhaite atteindre grâce à l'enseignement en ligne

Les enseignants qui ont réussi la transition technologique de leur établissement donnent souvent le même conseil : "Pensez avant tout à l'apprentissage". Une fois que les objectifs de votre établissement sont clairement définis, vous pouvez choisles solutions technologiques qui vous permettront de les atteindre. Votre priorité est d'améliorer les notes et les résultats aux examens ? Vous souhaitez impliquer davantage les élèves, tant à l'intérieur qu'en dehors de l'établissement ? Allez visiter des établissements que vous considérez comme des modèles en la matière. Prenez le temps de comprendre quels étaient leurs objectifs et de quelle manière ils les ont atteints.

Évaluez vos besoins informatiques, sans omettre les technologies ouvertes

Lorsque vos objectifs pédagogiques sont clairs, dressez une liste de prérequis en matière de processus et de technologies. Ce faisant, pensez aux technologies ouvertes. Avec des outils fiables et disponibles en permanence via Internet, l'enseignement et l'apprentissage sont largement plus accessibles et collaboratifs. Contrairement aux plates-formes d'apprentissage traditionnelles fermées, les plates-formes Web sont :

  • Open
    Educational resources can easily be published, curated and shared by educators worldwide. This means access to the best content for everyone, on multiple devices.
  • Cost-effective
    High-quality resources are available globally and at the lowest costs.
  • Collaborative
    Your students, teachers, parents – and even “digital pen pals” – will be engaged by and enjoy new opportunities to learn from each other.

Consultez les personnes responsables pour évaluer les besoins techniques et les solutions possibles

Il est important de savoir qui dans votre établissement influence de près ou de loin les décisions relatives aux technologies pédagogiques. Vous devrez discuter de votre projet et des solutions disponibles avec le directeur de l'établissement, le responsable informatique et les autres responsables compétents en la matière. Si nécessaire, organisez des réunions de suivi pour vous assurer que le projet avance. Vous aurez ainsi l'occasion de distribuer les brochures d'information suivantes qui aideront les personnes impliquées à mieux comprendre en quoi consiste la solution cloud Google for Education :

  • Briefing sheet
    The sheet offers a printable overview of getting education online.
  • Case studies
    Highlight the impact Google for Education has made for schools in your region.

Identifiez les capacités et les systèmes en place dans votre établissement

Dans l'état actuel des choses, votre établissement est-il prêt à utiliser des outils Web ? Avant de passer à la suite, vous devez définir clairement les points suivants :

  • Technical readiness
    The school engagement due diligence form is a questionnaire that will help you assess the current status of your school’s Internet access. This document captures the decision-making process, information about all of your users, the status of your existing infrastructure, and your future plans for infrastructure augmentation.
  • Staff readiness
    Are your teachers excited about improving learning with technology and access? This Hopes and Fears activity from Richland Two School District is a good model for a survey you could send to your staff to gauge how they are feeling, and whether they foresee any challenges with the deployment of a technology solution.

Déterminez le volume de travail que cela implique

Dire que l'on est prêt à migrer vers une solution d'enseignement en ligne est une chose, le faire en est une autre. De nombreuses ressources utiles et des conseils pour réussir sont à votre disposition :

  • Project plan samples
    These templates will help you define, plan, and manage your digital transformation, from start to finish.

Invest in access

Invest in access

The most exciting, leading-edge technologies will falter if your school lacks sufficient power under the hood. Is your institution ready to support a 21st-century teaching and learning environment?


This section provides guidance on building a campus-wide Internet infrastructure that will support cloud-based services and other applications. For more details, refer to the Google for Education – access infrastructure guide; here you can learn about the elements of access that need to be considered, the standards required to create a functional network, and simple steps to follow when deploying your new infrastructure.

Déterminez vos besoins en termes d'infrastructure

To assess your needs, it’s helpful to first complete the school engagement due diligence form As you’re doing so, carefully consider:

Optimisez votre connectivité Internet pour plus de confort

Une gestion améliorée du réseau de votre campus peut offrir un meilleur confort à tous vos utilisateurs. Les partenaires d'accès peuvent vous aider à optimiser votre infrastructure :

  • Bandwidth management
    Depending on your needs and network capacity, you can set caps and rules to allocate the best levels for students and teachers (e.g., to allow for email capability, video streaming, or live classroom collaboration).

    To determine the minimum bandwidth needed, refer to the Education – access infrastructure guide
  • Network access and control
    As much as possible, endeavor to balance a strong method of authentication setting that protects the network with a convenient, user-friendly interface to get online.

    Review (and remove) any potential restrictions to the physical access of your computer labs, thereby ensuring that your school can offer an optimal experience to students and teachers alike.
  • Network monitoring
    Freeware tools, such as Cacti and SmokePing MRTG, can be used for network visibility, and to notify your IT admins if problems arise with any networking equipment. This will ensure a quality experience for all users. Implement LAN and WiFi solutions to promote online learning anytime, anywhere

Installez des solutions LAN et Wi-Fi pour faciliter l'apprentissage en ligne partout et à tout moment

Servez-vous du document Google for Education – Guide relatif à l'infrastructure d'accès pour déterminer si votre établissement a besoin d'une solution Wi-Fi ou LAN filaire, ce qui vous permettra d'évaluer le débit Internet nécessaire. Ensuite, vous utiliserez le logiciel de gestion réseau et l'infrastructure appropriés, par exemple un proxy et des serveurs de mémoire cache, pour répartir la bande passante disponible.

Build your team

Build your team

La transition vers la pédagogie en ligne dans votre établissement ne se fera pas sans une équipe dédiée. Qui possède à la fois l'énergie et les compétences requises pour accomplir cette tâche ? Voici comment sélectionner rapidement les membres de votre "dream team" sur un campus.

Create an internal support team

Ce groupe donnera des directives pour assurer la bonne intégration de la solution après son déploiement :

  • The decision maker
    The decision maker provides high-level support, guidance, and sign-off on key decisions and major purchases for your school. This is typically your IT director, your school’s president, or the leader of a sponsoring institution.
  • The budget holder
    The budget holder is an internal or external financial sponsor of the project.
  • Administrateurs
    Administrators are typically members of your school’s ICT department, and are responsible for managing your solution once it’s been deployed.
  • Advocates
    Advocates will mostly be your teachers and staff, but may include some students. They will own the process of helping new users adopt the solution, and integrate it into their daily activities. Advocates also will be responsible for conducting user training.

Constituez une équipe de déploiement

The deployment team provides technical expertise, and will drive the implementation of your solution. Many schools have successfully recruited a mix of internal staff and external partners to assist with everything from conducting the initial evaluation to setting up and managing the transition.

At a number of schools, the following deployment team structure has proved successful:

  • Project Manager
    Project Manager manages the stakeholders and oversees the project from start to finish.
  • Change Manager
    Change Manager drives adoption within the organization.
  • Access Partners
    Access Partners install or upgrade infrastructure to provide Internet access for schools, and help manage their bandwidth and WiFi efficiently. They also provide LAN and WiFi expertise to help clients get the most from their wireless networks. Access partners may include ISPs when schools need a “last-mile” bandwidth setup.
  • Tools Partners
    Tools Partners help schools with the deployment of web tools. Apps deployment specialists – typically experienced IT service companies – assist with the initial diagnostic evaluation, manage the setup of Apps and the transition process, and then provide ongoing support.
  • Skills Partners
    Skills Partners provide training in online skills and Google for Education tools. Additionally, they develop a customized professional development plan to meet your school’s needs.

Trouver les bons partenaires externes est tout aussi important (et souvent plus difficile). Dans l'intérêt de votre établissement, vous devez sélectionner des collaborateurs qui ont toutes les compétences requises. Voici comment procéder :

  • Understand the skills and qualifications you need for your deployment team
    Guide to onboarding partners – Here you’ll find helpful tips on how to bring Google for Education partners onboard.
  • Carefully assess the capabilities of potential candidates
    Partner criteria assessment form template – You can use this sample form to determine if your prospective partner has the capabilities needed to provide your solution.
  • Sign off on the specific services the partner will provide
    Sample SOW for G Suite deployment services – This sample Statement of Work clearly defines the scope of work, and what your expectations are for your partners.

Offer web tools

Offer web tools

Today’s students are increasingly showing a preference for an always-on, always connected environment for work and play. Ideally, your delivery of educational content should reflect that growing preference, with an engaging, digital curriculum.

Your new web tools should be directly relevant to each user’s needs, and practical (as well as hassle-free) for them to employ. The tools should also align with the school’s core processes and existing systems. By working with teachers and staff, including the ICT director, you can address some of your school’s challenges – including the need to perform time-consuming administrative tasks, and grade tests and papers by hand – and show how they can be overcome with automated, efficient web tools.

In many countries, a wide range of local content and resources are already available to universities and schools. By leveraging these web-enabled instructional tools, you can reduce IT costs, help overcome physical barriers to education, and better engage all of your students.

Exploitez tout le potentiel de l'apprentissage Web

Points à prendre en compte lors du déploiement :

  • Deploy web tools in phases
    You don’t have to dive into the deep end immediately; it’s easiest (and wisest) to plan your digital deployment in smaller, more manageable steps. For more information, refer to the technical transition guide
  • Set up a portal for distributing accounts/password
    The distribution of accounts/passwords should be automated and seamless. Many schools create a portal where users can quickly and easily sign up for an Apps account and receive a temporary password.
  • Develop an automated password reset policy
    Users – especially overworked, stressed-out students – can (and do) forget their passwords. The simplest solution is to have all users provide a password recovery email and phone number during the initial activation of their account, so that password reset requests need not be directed to a helpdesk. You can further reduce your helpdesk’s workload by routing the password retrieval process through the portal set up to distribute accounts and passwords (described above).

More and more schools are enabling web-based learning through G Suite. Here are a few case studies highlighting the challenges several schools have faced recently, as well as some of the benefits they have enjoyed:

  • In Bangkok, Thailand, Mattayomwatnairong Schools adopted G Suite for Education to enable web-based learning for their K-12 students. As a result, students were able to continue their education with fewer disruptions, even when schools were closed during such crisis situations as floods or protests. Watch video
  • The Municipality of Vicente López (MVL) is a school district in Buenos Aires, Argentina that provides educational instruction to more than 3,600 students. Prior to adopting a web-based solution, access to content was restricted to on-site computer labs. But now with G Suite, students and teachers can access content anywhere, on any device, enabling them to become active content consumers (and producers). The improved quality of instructional content – combined with more channels for collaboration – engages students, facilitates self-directed study, and makes students more receptive to feedback from their teachers and classmates. Watch video
  • At India’s Birla Institute of Technology and Science (BITS) in Pilani, administrators observed several immediate benefits following the university-wide deployment of G Suite. Their old server had limited storage capacity, which frequently caused emails to bounce back and made communication difficult. But post-deployment of Apps, the university’s enhanced storage capabilities enabled increased academic collaboration while delivering savings in both capital and operational expenditures. University users – especially off-campus students – have benefited from using Apps to facilitate collaboration, particularly the tools that allow them to share video files, record lectures, and present slides. Read case study (PDF)
  • Petra Christian University in Indonesia reduced time and money spent on valuable IT resources with a stable communication platform: G Suite. Their legacy server-based systems had been costly, insecure, and unstable. With every power outage, the on-premise mail servers crashed and required excessive maintenance. Now these resources are deployed by developing internal apps that will continue to improve education at Petra. Read case study (PDF)

For more information on deploying G Suite for Education, refer to the G Suite for Education deployment guide – a step-by-step outline for completing the technical aspects of your deployment. This guide also includes relevant help-center articles and videos.

Intégrez votre solution

It’s not enough to simply deploy web-based tools. You must make sure they are relevant by integrating them with your school’s day-to-day activities, as well as your third-party software and existing legacy systems. Use Section B of the school engagement due diligence form to help identify core processes to integrate. We recommend connecting G Suite to a Single Sign-On server, so that users can access all internal tools with a single username and password. Many schools also integrate G Suite with learning platforms such as Moodle and Blackbird. For more details, refer to G Suite integration with third-party systems.

These universities have successfully integrated G Suite for Education into their existing educational systems and processes:

  • Université Cadi Ayyad, Morocco, deployed G Suite accounts as their main authentication platform. Students and staff use their Google accounts to access the Internet over the university WiFi. They also use their accounts to access the university intranet, which was built using Google sites and G Suite scripts. Now students can easily access course material, request transcripts, receive their grades, and log onto the university’s eLearning platform.
  • L'université d'agriculture et de technologie Jomo Kenyatta (JKUAT) au Kenya a transformé ses services en adoptant Gmail, Agenda et Drive pour publier ses horaires de cours, des supports pédagogiques, des didacticiels et ses recherches. De plus, elle gère les demandes et les autorisations des utilisateurs avec Google Forms. Lire l'étude de cas (PDF)
  • L'université de technologie Ladoke Akintola au Nigeria a rationalisé toutes ses tâches administratives, y compris l'établissement des fiches de paie, l'inscription aux cours et la distribution des résultats des tests, à l'aide de Google Apps. Elle a également adopté un modèle de gestion "tout numérique" dans lequel l'ensemble des opérations, des activités et des documents est numérique. L'apprentissage en ligne y est désormais possible grâce à l'intégration de Google Apps. Lire l'étude de cas (PDF)

Our process integration with G Suite for Education document outlines other ways in which Apps have been used successfully. For custom integration of your solution with our APIs, please visit the G Suite API website.

Manage change

Manage change

Développez les compétences

Le rôle de votre équipe informatique ne se limite pas à transférer du contenu sur le Web. Tous les utilisateurs de l'établissement doivent savoir exploiter les outils numériques qui rendent cette transition possible.

  • Administrateurs
    Administrators should be actively involved in the initial setup of the web tools, so they’ll have the ability to troubleshoot any problems that may arise. Once the solution has been deployed, this group should receive training on provisioning and managing accounts. Visit the G Suite Support Site for more details.
  • Users/trainers
    Users/Trainers will build excitement by demonstrating how the products can be used (and the advantages of doing so). As dedicated trainers, they will drive the adoption of the new solution. Check out the Google for Education Learning Center for training resources.
  • All other constituents
    All Other Constituents can be ready to offer training on basic web skills as needed with Google Web Academy, a program that provides educational resources and certifications to students and professionals.

Si vous souhaitez bénéficier de formations en personne, recherchez un formateur agréé dans l'annuaire des formateurs Google for Education. Pour savoir comment devenir un enseignant et/ou un formateur Google for Education, consultez le Centre de formation.

Parlez-en autour de vous

Success breeds success – and your school’s will continue to inspire your faculty and staff, as well as other teams at other schools. Don’t be shy about sharing what worked (and what didn’t).

Here’s how innovative schools have promoted their move to a cloud-based education:

  • Hosting a rollout event
    Many schools that launched G Suite for Education have hosted a “Go Google” event. Designed to encourage student sign-ups and continued use, the itinerary consists of discussions highlighting why the school decided to go Google, and the benefits the school expects to see post-transition.

    To get you started, here’s a sample schedule of an event.
  • Faites la promotion du changement par les différents supports de communication de l'établissement, tels que les annonces presse et les publipostages électroniques.

Consultez notre Guide de gestion du changement comprenant des logos et des modèles de communication qui vous aideront à promouvoir Google sur votre campus et au sein de la communauté pédagogique.

Gérez la solution

Félicitations ! La transition vers votre environnement pédagogique en ligne est en route... Voilà déjà une belle performance. Toutefois, il vous reste un grand défi à relever : vous assurer que les autres parviennent à suivre le chemin que vous venez de tracer. Pour ce faire, continuez à promouvoir l'enseignement et l'apprentissage dynamique en suivant les conseils ci-dessous :

  • Recherche de nouvelles façons d'intégrer des outils Web dans les systèmes de votre établissement, pour entretenir cette dynamique et en tirer un maximum d'avantages :
    • Définissez des indicateurs de performances clés (KPI) adaptés aux exigences et aux besoins de votre établissement.
    • Surveillez l'utilisation des services en continu.
    • Organisez régulièrement des formations pour votre équipe informatique et vos employés, enseignants et élèves.
    • Assurez-vous que les utilisateurs parviennent à trouver et à suivre le contenu local en ligne.
  • Création de communautés d'utilisateurs et de forums pour favoriser les échanges de connaissances et de compétences entre pairs :
    • Organisez des événements hors connexion pour votre communauté, les établissements voisins, les parents d'élèves et d'autres personnes, pour leur permettre de comprendre les avantages de l'enseignement Web et d'acquérir des compétences de base.
    • Créez des forums en ligne pour partager et discuter.
    • Mettez en avant les supports de communication et les ressources de la communauté pour favoriser l'adoption des outils Web et élargir la communauté Google for Education. Pour plus d'informations sur les programmes de la communauté Google for Education, consultez la page : edu.google.com/resources/programs/
  • Suivi des performances pour garantir votre réussite à long terme :
    • Cherchez à accroître la fréquence d'utilisation des services et suivez le pourcentage d'utilisateurs actifs.
    • For G Suite, look at the total number of Apps licenses vs. the number of 30-day active Apps licenses. An analysis is available on the “user behavior reports” of the admin console dashboard.
    • Évaluez précisément l'impact de vos outils en ligne sur les résultats obtenus aux examens et sur la réussite globale de votre académie. Et surtout, n'hésitez pas à en parler autour de vous !