Safety and security for the community
As Oxford Brookes begins its spring 2021 term, Crichton plans to examine Education Plus features such as improved mobile device management, and better tools for detecting and remediating security incidents. “Enhanced security is what got us interested in the upgrade in the first place, back before the pandemic,” says Crichton.
For example, Crichton believes the discovery tools in Education Plus, such as search and audit features, will save time for IT teams. “Having that search capability can make it much easier to respond to investigative requests,” he adds. “If we get a freedom of information request, or we need to respond to a police investigation, it’ll ease the burden on us.”
Document retention features will also help Crichton and his colleagues keep the university community safer. “We’ll know which documents people are sharing with others, and if someone leaves employment, we’ll have more control over access to the person’s documents,” Crichton says.
Crichton also appreciates the dedicated 24x7 support that comes with the Education Plus upgrade. “We can ask about anything without worrying about getting a bill. That’s quite a nice thing,” he says.